top of page

Frequently Asked
Questions

Here is a list of our most frequently asked questions! If you have any other questions, pleases feel free to contact us via the online form or by calling 412-275-9253

What is a Facial Membership? 

Our facial membership is a monthly membership that includes one facial per month and a 20% discount on any OUI Beauty skincare purchase. 
There are two tiers to the membership: Oui Glow Monthly Facial and the Premium Monthly Facial Membership. 

Our Oui Glow membership is a $60/ Month 45-minute facial that includes a deep cleanse with extractions, a lymphatic drainage massage, and a hydrating mask with LED Light therapy. This tier has the option to add on other services like a dermaplane, chemical peel , or hydrofacial. 

The Premium Facial membership is a $125/ month 75-minute facial that includes a deep cleanse with hydrofacial, your choice of either dermaplane or microdermabrasion, a deep lymphatic drainage massage, a light chemical peel, and a hydrating mask with specialized LED light therapy.  

When are you open? 

We are by appointment only! 

We are open Monday-Friday. 

Monday- 10a-7p

Tuesday- 10a-7p

Wednesday- 10a-7p

Thursday- 10a-7p

Friday- 10a-4p

What is your cancellation policy?
 

We ask that you cancel or change your appointment within 24 hours of your appointment time. Clients who cancel within 24 hours of their appointment must pay 50% of the total service cost. No call/ no show clients are required to pay 100% of the service cost. This ensures that the time and value of our estheticians is respected. 

What types of facials do you offer, and how do I choose the right one? 

We have four main facials that we offer, and they can be found on the Skin Studio page of our website. Choosing a facial is dependent on your skin concerns and the kind of facial experience you are looking for. Our most popular facial is our 115-minute Signature Facial which includes three treatments and covers all your bases. If you are new to facials and want to try it, we recommend our Mini Facial for an effective but quick 30-minute facial that targets your main concern. You can always call us at 412-275-9253 with any other questions. 

What is a Dermaplane? 

A Dermaplane is a form of exfoliation that uses a sterile blade to remove vellus hair and dead skin leaving you face smooth and clear. This service helps improve skin's overall absorption of skincare and lets makeup sit seamlessly on the skin. 

What is a Microdermabrasion? 

A Microderm is a form of exfoliation that uses a diamond tipped tool to remove dead skin cell and reducing fine lines over time. This leaves your face smooth and refreshed. This service is perfect for the person who wants the smoothness of a dermaplane without the removal of vellus hair. 

What Skincare products do you use in spa? Can I buy them from you? 

We exclusively use our OUI Beauty Skincare in our backbar and retail. This line of products was specifically designed to work for everyone and every skin type. Kim (our owner and founder) has put countless hours into these products to make them effective and affordable for her clientele. The line has over 15 products that are all labeled with a number so you know what order your skincare is supposed to be applied. These products are also vegan, cruelty-free, paraben-free, EU certified, sensitive skin safe, and highly concentrated. 

Where can I park? 

There is two-hour free street parking in front of the building and designated customer spots on the left side of the building. We ask that you do not park in the "Tennant" assigned spots. 

bottom of page